Legal

Terms of Use

These Terms govern access to PyxiVisio and the iMAGIC, iPRISM, MASS4US and PRISE4US products. They are intended for business users and should be reviewed with professional counsel before external commercial reliance.

1. Acceptance of Terms

By accessing the website, requesting a subscription, logging into a product, uploading data, downloading templates, generating reports or using any PyxiVisio output, you agree to these Terms, the Privacy Policy, the Refund / Cancellation Policy, the Disclaimer and the Data Handling Statement. If you use the products for an organization, you confirm that you are authorized to bind that organization.

2. Products Covered

These Terms cover PyxiVisio, iMAGIC for India product owners, iPRISM for India advertisers, MASS4US for US product owners, PRISE4US for US advertisers, related dashboards, templates, uploads, reports, exports, forecasts, scenarios, recommendations and support workflows.

3. Decision-Support Use Only

PyxiVisio provides forecasting and strategy support based on inputs, assumptions, benchmarks, formulas, historical data where available and product logic. Outputs are directional planning aids. They do not guarantee campaign delivery, reach, revenue, subscription growth, profitability, ROAS, funding outcomes, market response, media rates, inventory availability or business performance.

4. User Responsibilities

You are responsible for the accuracy, authorization, legality and business suitability of the data you enter or upload. You must not submit data that you are not permitted to use, data that violates third-party rights, malware, unlawful content, regulated data that is unnecessary for the workflow, or personal data beyond what is required for account, support and product operation.

5. Accounts, Access and Security

Users must keep credentials confidential, use only assigned accounts and promptly notify PyxiVisio of suspected unauthorized access. PyxiVisio may suspend, limit or terminate access for non-payment, misuse, security risk, unlawful activity, attempted reverse engineering, credential sharing, excessive load, or violation of these Terms.

6. Subscription and Payment Terms

Pricing, access tiers, usage limits, forecast allowances, support levels and taxes are shown on the Pricing page or agreed in writing. Subscription access may begin only after approval, payment confirmation and account creation. Taxes, bank charges, payment gateway charges and foreign exchange charges may apply. Annual subscriptions are sold as committed access periods and are non-refundable except where required by law or expressly agreed in writing.

7. Acceptable Use

You may not copy, scrape, resell, sublicense, benchmark for a competitor, reverse engineer, decompile, bypass security, use automated abuse, interfere with service availability, attempt unauthorized access, remove notices, misrepresent outputs as guaranteed results, or use PyxiVisio for unlawful, discriminatory, fraudulent or harmful activity.

8. Intellectual Property

PyxiVisio owns or licenses the product names, interfaces, software, logic, report structures, scoring frameworks, templates, visuals, copy, methodologies, documentation and brand assets. Subject to payment and these Terms, customers may use generated reports internally for their own business planning. No ownership in PyxiVisio technology, design or methodology is transferred.

9. Customer Data and Confidentiality

Customer inputs and uploaded files remain the customer's responsibility. PyxiVisio uses them to operate the products, generate outputs, maintain history, improve reliability, provide support, protect security and meet legal obligations. Each party should protect non-public business information received through the relationship using reasonable care.

10. Third-Party Services

The products may rely on hosting, email, analytics, payment, security, spreadsheet, PDF or other service providers. PyxiVisio is not responsible for independent third-party platforms, outages, policies or actions, but will use reasonable efforts to select providers appropriate for business operation.

11. Availability, Changes and Beta Features

PyxiVisio may improve, modify, suspend or discontinue features, templates, reports, rate cards, benchmarks, model logic, access tiers and user experience. Some features may be experimental, beta, preview or launch-stage and may change without notice. Uninterrupted or error-free service is not guaranteed.

12. Disclaimers

The products are provided on an "as is" and "as available" basis to the fullest extent permitted by law. PyxiVisio does not warrant that outputs will be complete, error-free, market-valid, suitable for a specific investment decision, accepted by third parties, or compliant with every internal governance process of a customer.

13. Limitation of Liability

To the fullest extent permitted by law, PyxiVisio will not be liable for indirect, incidental, consequential, special, punitive, exemplary or lost-profit damages, or for business interruption, lost opportunities, lost data, campaign underperformance or reliance on forecasts. Where liability cannot be excluded, it will be limited to the amount paid for the affected subscription period, unless applicable law requires otherwise.

14. Indemnity

You agree to defend and hold PyxiVisio harmless from claims, losses, liabilities, costs and expenses arising from your data, misuse of the products, breach of these Terms, violation of law, infringement of third-party rights, or unauthorized use of accounts under your control.

15. Termination

You may stop using the products at any time. PyxiVisio may suspend or terminate access where necessary to protect the platform, enforce these Terms, address non-payment, comply with law or prevent harm. Sections that by nature should survive termination, including payment obligations, IP, confidentiality, disclaimers, limitations and indemnity, will survive.

16. Governing Law and Disputes

Unless a separate written agreement states otherwise, these Terms are intended to be governed by the laws applicable to the PyxiVisio contracting entity or service provider relationship. Business customers should confirm governing law, jurisdiction, tax treatment and procurement requirements before paid subscription commitment.

17. Updates

We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use after an update means you accept the revised Terms.

18. Contact

Questions about these Terms can be sent to support@pyxivisio.io.